Global effects of tourism

“Reaching for 5 Stars” [Feb. 10, part of the “Unlocking China” series] points out a difficulty that many top hotel chains face -- how to teach world-class service in cultures that may not share similar concepts. It’s not so much language differences or decor as it is the “too busy to bring you room service” attitude that fairly exemplifies this challenge. Guests of world-class hotels expect a positive spin on a response to a request, even when it must be denied.

Monica Lindblad

Munich, Germany

Tourism is important to China, but it has unfortunately brought destruction of the country’s wonderful ancient culture. It seems we always want what we want as tourists and constantly destroy what is wonderful about a country.

Victoria Francis

Montecito Heights